Production & Shipping
Production
Every CityFrame is manufactured individually. After receiving your order the model will go into production. The following production times are estimates and may vary slightly depending on the available production capacities at the time of placing the order.
Shipping rates
We ship with DHL and UPS and Deutsche Post. The exact shipping costs are weight-based and will be calculated during checkout.
CityCube
Rates for 1 CityCube:
(If you add multiple items to your cart the shipping fees will be recalculated based on the total weight.)
|
|
DHL (EU) / Standard Postal Shipping (Worldwide) |
UPS Standard (EU) / UPS Expedited (Worldwide) |
UPS Express |
|
Germany |
3.99 € |
- |
12.99 € |
|
EU (AU, BE, DN, FR, IT, LU, NL, PL) |
9.99 € |
9.99 € |
29.99 € |
|
EU (rest) + UK |
9.99 € |
12.99 € |
34.99 € |
|
CH |
11.99 € / 15.99 € |
- |
29.99 € |
|
HKG/SIN |
11.99 € |
22.99 € |
on request |
|
US |
11.99 € |
22.99 € |
34.99 € |
|
CA |
11.99 € |
22.99 € |
34.99 € |
|
AU |
11.99 € |
26.99 € |
on request |
|
Worldwide |
11.99 € |
25.99 € |
on request |
CityFrame S
|
|
DHL (EU) / Standard Postal Shipping (Worldwide) |
UPS Standard (EU) / UPS Expedited (Worldwide) |
UPS Express |
|
Germany |
5.49 € |
- |
13.99 € |
|
EU (AU, BE, DN, FR, IT, LU, NL, PL) |
9.99 € |
13.99 € |
42.99 € |
|
EU (rest) + UK |
13.99 € |
14.99 € |
54.99 € |
|
CH |
18.99 € |
- |
37.99 € |
|
HKG/SIN |
26.99 € |
39.99 € |
on request |
|
US |
27.99 € |
45.99 € |
54.99 € |
|
CA |
27.99 € |
45.99 € |
on request |
|
AU |
32.99 € |
on request |
on request |
|
Worldwide |
27.99 € |
on request |
on request |
CityFrame M and L
Free standard shipping from 499€. UPS Expedited services are available on request.
Approx. shipping/transit time:
UPS has fixed transit time options, which can be selected during the checkout. Parcels usually arrive at their destination within this predicted time-frame.
DHL Premium only gives an estimated transit time. Most locations will be reached within the predicted time frame. Due to the current decrease in cargo capacities, delays may occur. In some countries DHL hands the shipment over to the local postal service for the delivery.
|
|
DHL (EU) / Standard Postal Shipping (Worldwide) |
UPS Standard (EU) / UPS Expedited (Worldwide) |
UPS Express |
|
Germany |
1-2 days |
- |
1 day |
|
EU (AU, BE, DN, FR, IT, LU, NL, PL) |
2-5 days |
2-4 days |
1 day |
|
EU (rest) + UK |
2-6 days |
2-5 days |
2-3 days (1 day in metro areas) |
|
CH |
2-6 weeks / 5 days |
- |
2 days |
|
HKG/SIN |
2-6 weeks |
5 days |
3 days |
|
US |
2-6 weeks |
5 days |
2 days (1 day in metro areas) |
|
CA |
2-6 weeks |
6 days |
2 days (1 day in metro areas) |
|
AU |
2-6 weeks |
7 days |
3 days |
|
Worldwide |
2-6 weeks |
6-8 days |
1-3 days |
Tax, customs and duties
CITYFRAMES is based in Germany. International shipments outside the EU may be subject to import taxes and duties. These fees need to be payed by the customer.
International shipments returned due to a refusal to pay customs duties are subject to a handling fee of 20€ for a CITYCUBE and 50€ for a CITYFRAME. This amount will be deducted from your refund.