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Production & Shipping


CityCube Production

Please refer to the product page for the current production times.

 

CityFrame Production

Every CityFrame is manufactured individually. After receiving your order the model will go into production. The following production times are estimates and may vary slightly depending on the available production capacities at the time of placing the order.

Size S: 15 business days

Size M: 15-20 business days

Size L: 25-30 business days

 

Shipping fees

We ship with DHL and UPS. The exact shipping costs are weight-based and will be calculated during checkout. 

Free shipping on orders over 499€.

Approx. Shipping fees (DHL service): Exact rates during checkout!

If you add multiple items to your cart the shipping fees will be recalculated based on the total weight.

CityCube CityFrame Size S CityFrame Size M + L
Germany 3.99 € 5.49 € free
EU 9.99 € 13.99 € free
CH 11.99 €* /15.99 € 18.99 € free
HKG/SIN 11.99 €* /15.99 € 22.99 € free
US 18.99 € 24.99 € free
CA 11.99 €* / 23.99 € 27.99 € free
AU 27.99 € 27.99 € free
Worldwide 11.99 €* / 28.99 € 28.99 € free

 * Postal shipping rate

 

Approx. shipping/transit time

DHL UPS Postal Service
Germany 1 day 1 day -
EU 2-5 days 4-5 days -
CH 5 days - 1 - 3 weeks
HKG/SIN 10 - 14 days 6 days 2 - 4 weeks
US 10 - 14 days 6 days -
CA 10 - 14 days - 2 - 6 weeks
AU 14 - 20 days - -
Worldwide 10 - 20 days - 2 - 6 weeks

 

UPS has fixed transit time options, which can be selected during the checkout. Parcels usually arrive at their destination within this predicted time-frame. UPS services are currently only available for small parcels.

DHL Premium only gives an estimated transit time. Most locations will be reached within the predicted time frame. Due to the current decrease in cargo capacities, delays may occur. In some countries DHL hands the shipment over to the local postal service for the delivery. 

 

Tax, customs and duties

CITYFRAMES is based in Germany. International shipments outside the EU may be subject to import taxes and duties. These fees need to be payed by the customer. 

International shipments returned due to a refusal to pay customs duties are subject to a handling fee of 15€ for a CITYCUBE and 30€ for a CITYFRAME. This amount will be deducted from your refund.